Refund Policy
Please read this Refund Policy carefully before making any purchase.
Because our products are digital downloadable products, all sales are generally considered final download access has been delivered.
1. Eligible Refund Cases
Refunds may be considered under the following situations:
- Duplicate payments
- Wrong product delivery
- Corrupted or inaccessible download files
- Major technical issues directly caused by the original script files
- Failure to deliver purchased product after confirmed payment
2. Non-Refundable Situations
Refunds will NOT be granted for:
- Change of mind after purchase
- Lack of technical knowledge
- Server incompatibility not listed in requirements
- Failure to read product details before purchase
- Custom modification requests
- Issues caused by third-party services
- User-caused damages or modifications
- Downloaded products already accessed successfully
3. Refund Review Process
All refund requests are manually reviewed by our team.
Additional verification may be required, including:
- Proof of purchase
- Transaction reference
- Technical screenshots or logs
- Description of the issue
4. Refund Processing Time
Approved refunds may take several business days depending on the payment provider and banking system.
5. Chargebacks
Unauthorized chargebacks or payment disputes without contacting support first may result in:
- Permanent service restriction
- License suspension
- Access termination
6. Technical Assistance Before Refund
We strongly encourage customers to contact support first before requesting refunds. Most technical issues can usually be resolved through support assistance.
7. Policy Updates
We reserve the right to modify this Refund Policy at any time without prior notice.